The Relationship between Sustainable Development and Product Innovation in the Body Shop Essay


Presently, the general populace is concerned about sustainable development and the consequence on concern activities is much discussed. This undertaking will chiefly concentrate on merchandise invention, and analyse how the successful concern The Body Shop integrated the issue into its concern program in the manner market in the UK. Theories of sustainable concern scheme have already been carried out by many experts and the accomplishments of The Body Shop besides have been highlighted. Sing merchandise invention, it is concluded that although some of the sustainable merchandise designs need to be improved, nevertheless, it is still successful to make the environmental merchandise invention development. This may be of usage to concern, particularly for those who are seeking for the most proper sustainable concern scheme.



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List of figures

Introductionaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦ … … … … … … … … … … … … … … … … … … … … ..1

Sustainable Developmentaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.3


Impact on enterpriseaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..5

Merchandise Innovationaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..9

Invention and NPDaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..9

Product invention for the environmentaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.11

The Manner Market in the United kingdom: The Body Shopaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦14


List of referencesaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦20

List of Figures

Figure 1. The Three Components of Sustainabilityaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦..4

Figure 2. The Enterprise Management Modelaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦6

Figure 3. Synergistic Model of Innovationaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦10

Figure 4. A Model of Achieving Green Designaˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦aˆ¦.12


In recent decennaries, the importance of sustainable development has been globally emphasized and discussed in the concern attacks in all kingdoms of the market. As Rainey ( 2006:84 ) mentioned, it is of import for concern to incorporate the environment issues with the concern direction attacks. Companies, in the present clip, non merely have to do the maximal net income for stockholders but besides need to keep the balance of environment when they are implementing concern activities. In the manner market, developing a new merchandise through the doctrine of sustainability is the most efficient manner to accomplish the sustainable demands successfully. As Stamm ( 2008 ) commented, planing a sustainable merchandise can avoid the cost of mending the harm to the environment and besides assist the company to accommodate to the environmental demands quickly. Therefore, concentrating on bring forthing eco-friendly merchandises can be a critical issue.

Although much of the literature is stressing the importance of implementing the sustainable merchandise invention, there is still small companies can make to accomplish the end successfully. As Carrillo-Hermosilla ( 2009 ) stated, since there is a broad scope of sustainable schemes, it might be hazardous for companies to accommodate the attack in an uncoordinated mode. Harmonizing to Buchholtz ( 2006 ) the relationships between concern and society seem to back up this, and make a decision that when companies announce taking the duty to run into the societal outlooks, it will be examined in a more critical manner by the general populace.

The purpose of the undertaking is to analyze the well-known company in the UK manner market, viz. “ The Body Shop ” to see how it achieves the sustainability demands when running the concern and how the merchandise is developed in a sustainable manner. The undertaking will first get down with the definition of the sustainable development, so analyse how the concern attack is affected by the sustainable issue. Finally, it will concentrate on the merchandise invention for the environmental protection and analyze The Body Shop in conformity with the theories mentioned.

1. Sustainable Development

1.1 Definition of Sustainable Development

There is a strong possibility that concern activities will bring forth legion environmental crises when they chiefly aim at maximizing net income. Some illustrations of the harm are environmental pollution, ever-increasing jobs of waste disposal, and the eroding of local civilizations and environment caused by the flourishing touristry industry. Therefore, the ordinances of environmental protection are indispensable to guarantee well-being both at nowadays and in the hereafter. ( Carrillo 2009:1 )

Sustainability, which was brought to public attending in the 1970s, was clearly outlined in the Brundtland Report, which stated that it is important that the economic development be prevented from wash uping natural resources and the environment should be repaired. In the yesteryear, the construct of sustainability was deemed to be similar to environmental protection, which in the present clip has been extended to include three dimensions, viz. economic, societal, and environmental ( Elkington 1999 ) .

Figure 1. The three constituents of sustainability

Beginning: Crane ( 2004:23 )

Sustainable development is development that meets the demands of the present without compromising the ability of future coevalss to run into their ain demands.

( World Commission on Environment and Development 1987 )

More specifically, the three sections of sustainable development represent different significances. The environmental portion is to diminish the harm of human activity on limited natural resources and to protect the wellness of environment for the future coevals. The purpose of the economic section is to protect the future coevalss from the disadvantages of go oning population or industrial activity growing. The concluding portion is the societal section. This mainly focuses on the influence of concern activities on native people.

With the coming of the age of sustainable development, more and more companies are get downing to review themselves. For illustration, in the UK, as Crane ( 2007:24 ) stated, the popularity of the dish named “ Fish and Chips ” , caused a terrible overfishing job. As a response, the authorities imported fish from other more sustainable resources to better the injury to the bio-system.

1.2 Impact on Enterprise

Sustainable development has significantly affected the concern direction approaches over the past few decennaries. Although it is hazardous for concern to accommodate themselves to the demands of sustainable development, companies still can take advantage of the emerging issue by explicating effectual sustainable schemes. ( Rainey, 2006 )

In order to develop a holistic sustainable scheme, it is utile to use the endeavor direction theoretical account ( EMM ) to accomplish the SWOT analysis. As Rainey ( 2006:87 ) provided, the EMM presents an overview of the environment of concern which is much closer to the practical concern environment. Business can develop the sustainable schemes by analysing the strengths and failings of internal constituents and the chances and menaces of external surrounding.

Figure 2. The Enterprise Management Model

Beginning: Rainey ( 2006:88 )

First, concern can carry on the SW analysis. The internal environment is presented as a value-added procedure in EMM which provides the concern a complete construction to keep the balance of environment and avoid bring forthing toxic waste. By analyzing the procedure of bring forthing merchandises, concern can do certain that the sustainable development is followed non merely by the concern itself but besides by the stuff providers. ( Rainey, 2006:90 )

Furthermore, companies should analyse the chances and menaces of the external environment, which chiefly focuses on the effects of stockholders and the substructure. Stockholders are the people who can impact the pattern of concern operation and selling schemes. The substructure is the installation which supports concern to run into the societal outlooks. Both of them are associated with the facets of societal, political/legal, economic, engineering, competition, ecology, and ethical and link the external surrounding and internal elements with the cognition and information flow.

( Rainey, 2006:91 )

After the SWOT analysis, it seems possible that companies are able to develop sustainable schemes in an organized mode. Harmonizing to Weybrecht ( 2010:387 ) , the sustainable scheme was developed depends on whether the concern applied it to the whole concern attacks or merely integrated it in an uncoordinated manner. However, there is a far less understanding about the possible sustainable schemes. Rainey ( 2006 ) concluded that the sustainable schemes need to be designed in a systematic method which associating the several possible sustainable issues with the supply webs, operation, distribution, markets and clients, and retirement disposal.

Although concerns are adapted to the sustainable development by puting the effectual sustainable schemes, it still can non be successful without the cultural alteration. Changing the concern civilization means to set up sustainable thought and cognition in the organisation. As Weybrecht ( 2010:255 ) claimed the sustainable civilization can be built in the undermentioned procedure:

Communication- clasp treatments invariably to interchange the thoughts about sustainability.

Recruiting- engaging the right individual to take the sustainable related direction activities.

Feedback- preparation staff by offering some sustainable related instruction plans and give some wagess when staffs achieve the sustainable mission successfully.

By following the stairss above, the constructs of sustainability can be built from the underside of the organisation to the top. ( Weybrecht, 2010:255 )

2. Merchandise Invention

2.1 Innovation and NPD

Innovation plays a well of import portion in the present clip. As Trott ( 2008 ) pointed out, since the 1930s, many research workers have argued about the relationship between invention and economic growing. It seems that issues about invention have drawn public attending for many old ages and are still being discussed until now. However, the relationship between invention and concern direction has been highlighted and widely discussed since Abernathy and Utterback ( 1978 ) contended that the birth of any industrial sector is associated with the one extremist invention by another and the widespread incremental invention, which means that the power of invention decides the destiny of new concern. Since the lifting popularity of invention, the account of invention is defined in many different ways. Harmonizing to Stamm ( 2008:259 ) , invention includes creativeness and execution, which means invention non merely requires creativeness, to bring forth new thoughts, but besides execution which means the concern activities to recognize the alone thoughts. Implementation is a procedure of concern activities which plays a determined function in the success of invention. As Stamm ( 2008:273 ) analyzed, the execution can be divided into three stairss, viz. thought choice, development, and commercialisation which turn the creativeness into a stiff one.

Figure 3. Synergistic Model of Innovation

Beginning: Trott ( 2008:23 )

As Trott ( 2008 ) stated, invention is the consequence of the market place, the scientific discipline base, and the organisation ‘s capablenesss and affected by the increasing betterment of engineering and the demands of the market. Furthermore, in the procedure of new merchandise development ( NPD ) , analyzing the different facets of a merchandise is an of import procedure to accomplish the merchandise invention. Trott ( 2008 ) showed the five facets of selling, economic sciences, design and technology, R & A ; D, and production direction, which provided companies with the way to develop new merchandises. Although companies can do net incomes by diminishing the cost of industry, the gross revenues addition will non last for a long clip since the rival will put a comparatively low monetary value rapidly which will turn the competition of market portion into a barbarous circle. Besides, the long-run methods to increase the market portion and be a market leader is to make the viing ability which is difficult to copy.

2.2 Product Innovation for the Environment

The construct of merchandise invention for the environment is to plan a merchandise which lowers the impact on the concern environment, and meets the societal outlooks. In the dynamic environment, how to bring forth a merchandise that meets the demand of sustainability becomes the most of import issue. Although staff from the top to the underside all need to be responsible for the alteration of sustainable development, the most efficient manner is to concentrate on the design. A remark by MacKenzie stated, Designers are the cardinal portion of merchandise invention as they embrace the holistic cognition to plan an eco-friendly merchandise. This sentiment is besides supported by Carrillo-Hermosilla ( 2009:98 ) which mentioned that design for environment can diminish the reprocessing cost and avoid meeting jobs in the terminal of merchandise life. As Burell ( 1992:91 ) suggested that the design of an environmentally friendly merchandise can follow four dimensions. The model for accomplishing green design is presented as follow:

Material Conscious

Energy witting Green Design Maximize merchandise life

Design for recyclability

Figure 4. A model for accomplishing green design

Beginning: Adapted from Burall ( 1992:92 )

In order to accomplish the demand of sustainability, companies need to minimise the usage of risky stuffs and happen the alternate ingredients which do non come from the scarce resources. Additionally, companies can besides utilize the stuff which is good to the environment such as reclaimable paper. Besides, it is indispensable to do certain that the providers follow the criterion of environmental protection which will non impact the sustainable accomplishment of the company.

Furthermore, salvaging energy is besides an of import issue. Currently, many environmental issues like planetary heating are caused by the overexploitation of energy power. Business should plan the merchandise which can take down the ingestion of energy and be user-friendly for client to run.

With respect to the design for recyclability, although the company already uses natural resources, it still needs to avoid uniting excessively many different ingredients which may take the merchandise to be hard to recycle. Additionally, labeling the ingredients of merchandises clearly can be helpful non merely because the classifying work can be easier but besides make the risky ingredients to be noticeable. Besides, planing the long life merchandises for re-use can cut down the sum of wastes.

As to maximise merchandise life, design a merchandise which is more realistic than merely stylish and better the failing of merchandises can better the company ‘s repute. Furthermore, it is besides critical for companies to plan a merchandise which can be user-friendly and easier to be repaired.

Developing eco-friendly merchandises by analyzing through the four facets can assist companies to run into the sustainable criterions more expeditiously. Merchandises which meet the societal outlooks can bring forth the net income in a long term manner through the rise of company ‘s repute. ( Burall, 1992 )

The Manner market in the United kingdom: The Body Shop

The Body Shop was founded by Annita Roddick in Brighton in 1976. Unlike most cosmetics companies, the publicity construct of The Body Shop is to stress the suited cosmetics merchandises for the different age of people alternatively of selling the motto that people can halt ripening because of utilizing its merchandises.

With respect to the internal analysis of The Body Shop, in order to guarantee the care of sustainability, it chooses the natural resources to be its natural stuffs and builds a close connexion with its providers. Besides, due to run into its stockholders outlook of caring for the senior people in the community it trades with, The Body Shop establishes the “ Trade Not Aid ” to relieve the poorness and aid people who are enduring from low payment in the 3rd universe states. Furthermore, The Body Shop aims higher moral criterions by non merely constructing a soap mill in the disadvantaged part alternatively of in the safe suburb but besides donating 25 % of the future net income to widen the local installations. The construct of sustainability of The Body Shop is to see the value of sustainability as a nucleus issue in its determination devising procedure. For illustration, when The Body Shop wants to develop a new merchandise, it will analyze each facet of the merchandise design which is related to the sustainable issues and give itself to doing the universe every bit good as possible. In add-on, The Body Shop founded a preparation school in 1985. The intent of the preparation school is to educate its employees and related concern spouses about the cognition of the latest environmental issues and considerate the consciousness of environmental protection. ( Roddick, 1992 )

As to the merchandise invention, green design, of The Body Shop, it is considered as a paradigm among assorted companies. There are two major applications of green design in The Body Shop. First of wholly, when it comes to the stuff witting, most of the cosmetics merchandises in The Body Shop consist of natural ingredients, such as, chocolate, and green clay. None of them are scarce or natural resources under menace. Second, there are some of the merchandise designs for recyclability in The Body Shop. Before 1980s, The Body Shop peculiarly focused on the recycling and energy preservation strategies. After that The Body Shop started to pay attending to the environmental issues of packaging, waste and wastewaters and invented a bag which was made from recycled polythene in order to decrease the negative influences of its merchandises. Besides, it encouraged the general populace to utilize the non-chlorine faded cotton bags which can be refillable. In 1992, The Body Shop was the first corporation in the UK which recycled its ain post-customer recycled waste.

However, it is of import to indicate that larning how to utilize natural resources to bring forth sustainable merchandises in the developing states may take to the overexploitation of the natural resources. Since the natural resources are instead alone in the developing states, the company may merely garner the natural resources from the certain states, nevertheless, because of the great demand of certain utile stuffs, they may be overused, which in bend the natural resources may go scarce in the hereafter. Take honey for illustration, honey is known as a natural ingredient which contains rich alimentary stuffs. However, the quickly increasing demand of honey makes the sum go fewer and fewer. As a consequence, some of the companies are forced to halt utilizing honey as their stuffs.

Additionally, although it is believe that the economic system of the 3rd universe states gain benefits from the “ Trade no Aid ” activity because the autochthonal people can avoid the monetary value development of the in-between bargainer. However, merchandising with poorer states might bring forth several drawbacks in these third-world states. The most important negative consequence is on the economic development. Because the bulk type of occupations offered by trading activities is normally low-paid or short-run occupation the benefit of this sort of occupations is limited. Although the populating criterion of autochthonal people is improved temporarily, it must non be overlooked that the states in the 3rd universe have become more and more dependent on foreign states and less likely to alter their economic position by themselves.

Furthermore, although the construct of utilizing cotton bags is a favourable thought to avoid the environmental pollution of plastic bags, it did non turn out to be widespread. In The Body Shop shop, people are still utilizing paper bags alternatively of the cotton bags. The ground why it is non every bit popular as it should be, might because it is inconvenient for clients to convey the cotton bag with them whenever they are out for shopping. However, this job can be solved by supplying clients some inducements to promote them to utilize the cotton bags alternatively of paper bags. For case, the organic structure store can offer clients a price reduction when they use the cotton bags. After the scrutiny of the sustainable merchandise invention, it can be understand that it is disputing for companies to accomplish the end of sustainability.


Business attacks are significantly affected by sustainable development. Not merely the development of concern schemes and civilization constitution but besides the new merchandise design was influenced by the issue. With respect to the development of sustainable scheme, it is of import for companies to analyze the internal and external concern environment and do the trouble of carry throughing the societal outlooks into an chance to gain a net income. Furthermore, when bring forthing a merchandise, it is indispensable to see the use of stuffs, the ingestion energy, the life span of merchandises, and the possibility of recycling. In the instance survey of The Body Shop, it can be clearly seen that the company has altered a broad scope of the concern attacks to run into the societal outlooks. However, the analysis besides shows that the sustainable schemes of The Body Shop still can be improved, such as the publicity of cotton bag usage and the manner they help the states in the 3rd universe.

After discoursing the relationship between sustainable development and merchandise invention, it was concluded that incorporating the concern attacks with the environment direction can be successful in the existent universe and it will be more efficient when concentrating on the green merchandise design. As Buchholtz ( 2006:106 ) stated that an active engagement in the altering society can profit a company from the important challenge. It should be noted that other concern attacks and different types of market, which is non described in item in this undertaking might besides be related to the sustainable development. In the hereafter, analysing the different kingdoms of market topographic point can be helpful to those concerns which are interested in developing sustainable concern attacks.